Resource hub
Notes on this site
The hub holds short definitions. This page does not host reports, webinars, or Careora research studies.
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What an agent is on this site
An agent here is a named workflow a person can read and edit. This note does not describe a deployed fleet.
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What an AOP is
An Agent Operating Procedure is a written list of steps. This page does not claim Careora invented the idea.
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Voice, chat, and email as channels
Three channel pages sit under Product. They describe layouts. They do not report live traffic.
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Review before send
A place in the map where a person reads a draft. This is a layout, not a compliance certification.